The BabySNEK webshop (hereinafter referred to as “Webshop”) offers multiple shipping methods designed to ensure your purchases arrive safely and promptly. Currently, all shipments are processed from Germany, utilizing DHL services and Germanised WooCommerce integration. By selecting any shipping option, you agree to the following terms:

DHL

DHL is a globally trusted logistics provider, known for efficient and reliable service. When choosing DHL, your order will be processed and dispatched in accordance with DHL’s terms and conditions. Please note that delivery times can vary depending on your location, customs processing, or any other local delivery delays beyond our control.

Germanised WooCommerce

Our Webshop uses the Germanised WooCommerce platform to optimize and manage the shipping process. This integration ensures compliance with German shipping regulations, and during checkout, you will receive all applicable shipping costs, estimated delivery times, and tracking details.

Shipping Costs & Rates

Shipping rates provided at checkout are average estimates based on destination and package weight. Actual costs may vary due to factors such as package size, surcharges, and remote area deliveries. By proceeding with a purchase, you acknowledge that shipping rates may fluctuate, and any variations will be communicated to you promptly.

General Disclaimer

While we make every effort to ensure timely order processing and dispatch, BabySNEK cannot be held liable for delays, damages, or lost items during transit. Once an order has been handed over to the shipping carrier, the risk of loss and ownership for the items transfer to you. It is your responsibility to provide accurate shipping details during checkout.

Please double-check your shipping address, as we cannot be held responsible for delays or delivery issues caused by incorrect or outdated information provided by the customer. In the event of a shipping issue, please contact the carrier directly using the provided tracking information.

Customs and Import Duties

For international orders, you may be subject to import duties, taxes, and other fees charged by your local authorities. These fees are not included in the item price or shipping costs and must be covered by the recipient. We recommend checking with your local customs office for more information on applicable charges.

Limited Liability

BabySNEK is not responsible for any unforeseen circumstances that may affect delivery, such as natural disasters, strikes, or pandemics. While we will make reasonable efforts to assist with issues, liability for delays caused by these events is outside our control.

Contact Us

For any questions regarding our shipping policies, please contact us at [email protected].